M2O brings blockchain pills to companies’ headache

Future of any company directly depends on its ability to attract new customers or retain already existing. One of the most effective and efficient tools in achieving that goal is loyalty programs. According to Access Development, reward programs can increase a brand’s market share by as much as 20%. Nevertheless, loyalty campaigns are still far from being perfect.

 

Acquiring new clients costs five times more than retaining already existing, according to a study conducted by Forbes magazine. At the same time loyalty campaign can increase a company’s sales. For example, after Starbucks has implemented a reward program, it saw a record setting quarter. The program helped increase revenue to $2.65 billion, with brand executives pointing out their reward program as the main driver of such an astonishing result.

Each year more and more industries adopt reward schemes. Back in 2015,  the average U.S. household belonged to about 13.3 loyalty programs, according to statista. Nowadays, this number has increased to 18 loyalty-program memberships, whereas is only active in 8.4.

 

Despite the fact that rewards programs globally are extremely popular with 3.2 billion memberships in the US alone, they still lack some efficiency. About $100 Billion in reward points and miles go unredeemed by consumers. Moreover, 85% of loyalty program members haven’t used their bonuses since the day they signed up.

 

On the other hand, loyalty programs are not cheap for businesses as any sort of discount can decrease profit margin.

 

Before starting its own loyalty program, company should think about ways of showing their loyal customers its value. As an example of failed attempt, Microsoft’s Xbox live campaign must be mentioned. Starting in 2012, Xbox began rewarding their fans with 20 Microsoft Points on their birthday, which ended up equating to a mere $0.25. Small wonder, then, sarcastic snarky comments began to appear.

 

Additionally, firms should keep in mind that one of the basic challenges lies in the ability to determine what clients actually need. Back in 2016, Starbucks introduced a number of changes to their loyalty program. The main purpose was to motivate customers to spend more money in order to receive more rewards. If before, you could get a free coffee every $48 spent, now you would have to spend something around $62.50 to get it. As a result, Starbucks new loyalty program failed completely.

 

The question must be raised: is there any way to avoid repeating the old same mistakes? Korean venture M2O believes that blockchain technology can solve existing problems. To improve loyalty rewards efficiency and usability, they have invented an M2O Pay system that converts bonus points into M2O coins that can be sold, exchanged or even traded on cryptocurrency exchanges. M2O will provide its users with easy, fast, and perfectly secure platform, underpinned by interlocking APIs for personal information protection and ledger management.

 

For small brands that often don’t have any knowledge or experience of how loyalty programs work or how to manage them, M2O offers the Payment Toolkits platform that will facilitate the usage and distribution of the bonus points. Additionally, this system will enable users to organize their loyalty points and activate the membership system when it’s needed.

 

It’s worth mentioning that blockchain implementation improves M2O’s platform security and immutability, so it excludes the possibility of fraud and hacker attacks. All loyalty rewards will be safely stored at M2O’s Mileage Bank.

 

Thanks to M2O platform, businesses will have access to the data that can be useful in analyzing how the loyalty rewards are used and what for. It will include the customer’s mileage and points spending, trade analysis, and outcome from ad reward campaigns.

 

Any business has one important rule: satisfied customers always come back and frequently share their experience with friends and family members, thus creating a natural flow of clients. Unfortunately, in the era of technology people got used to pretty much everything, that’s what brings much complexity to firms.

 

M2O team believes that loyalty programs are still the best tool to attract new customers and retain already existing, even though, some changes must be made. Shoppers are not very satisfied with current loyalty reward system, because they cannot freely use them. M2O platform seeks to solve that problem by implementing blockchain technology. It will simplify the management of bonus points both for companies and shoppers, by converting them into real assets that can be used anywhere and anytime. Companies, in turn, will have access to such crucial data, like where or what these loyalty rewards were spent on, if current loyalty program is efficient and if not, how to improve them.

 

About the project

M2O is working on disrupting currently inefficient loyalty program market by employing blockchain technology and its features. As a result, they are able to transform previously intangible assets into digital coin that can be freely used. With M2O Pay system, users will be able to convert their miles, points and any other loyalty reward into M2O coins. M2O token holders will be given full freedom of trading their coins as they want.

 

M2O is planning to start the second crowdsale on October 29th at, 16:00 JST time (UTC +9), that will be officially ended on November 23rd at 16:00 JST time (UTC +9). They have set a hard cap of $56 million and soft cap of $5.6 million.

 

To learn more about the M2O project, please visit its website, follow the growing communities on Facebook, Twitter and join the discussion on Telegram.

Be the first to comment

Leave a Reply

Your email address will not be published.


*


Privacy Policy

WideBitcoin.com is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not)

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 1 year.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

  • facebook.com
  • google.com
  • bing.com
  • twitter.com
  • pinterest.com

Our business partners:

  • facebook.com
  • google.com
  • bing.com
  • twitter.com
  • pinterest.com

Connected third parties:

  • facebook.com
  • google.com
  • bing.com
  • twitter.com
  • pinterest.com

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Read more about cookies on our Cookie Policy

Contact Information

email: [email protected]

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.

You can configure your Internet browser, by changing its options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the WideBitcoin Websites or all functionality of the Services.

Please note that disabling these technologies may interfere with the performance and features of the Services.

You may also disable cookies on the WideBitcoin Sites by modifying your settings here:

Visitor comments may be checked through an automated spam detection service.

Last Update: May 25, 2018